MSP Experts

Personal Touch With Global Experience

Response

San Francisco or Singapore. New York or Nagoya. Dallas or Daegu.

Our clients count on SharpLink to respond around the globe with the right technologies and the right talent to meet their unique business challenges.

Whether your needs are localized or span thousands of sites, you can depend on SharpLink for tested and trusted solutions that integrate the very best technologies on the planet with the finest people in the industry.

Support

We offer a suite of services broad enough and deep enough to meet all your business technology needs. We can respond in every facet of your tech environment, from the help desk and end-user support to data center and network administration to infrastructure design and technology strategy.

On Point

We bring “in the trenches” experience to every engagement we accept. Our team operates out front and on point in the design, development and deployment of technology in the most active and demanding settings in business.

The Experience

Our Project Network consists of thousands of vetted project managers, engineers, and installers. Our clients know they can count on us for a range of project sizes. No project is too large or too small. From a single site deployment, to thousands of sites, we’ve got you covered. Sample industries we support include telecom, government, commercial, retail, restaurant, education, finance, technology and healthcare.

IT
Support

Single source for procurement, installation, proactive maintenance, network management, next day support, and go live support. We feature a remote helpdesk with network monitoring along with our expert technical advice.

Systems
Installations

IT/AV staging, installation, configuration and testing of network components, router/switches, communication equipment and media distribution systems. No project or area is too large. Our certified project managers and engineers work to the strictest industry standards.

Structured
Cabling

Full service cable infrastructure including consultation, surveying, engineering, supply, installation, certification and everyday maintenance. We offer a solution for all infrastructure types and worry free management for multi-site projects across an international footprint.

Managed
Support

Managed support truly means MANAGED!  Our extensive experience with IT environments assures that we will know the pressure points and the risk areas for the entire breadth of your IT landscape, whether it is local or global in scope.

Global
Project Rollouts

By leveraging our international teams you immediately gain access to professionals who can help your business become global. We are the best at taking professional services to different regions  We feature our data tracking system to rapidly deploy multi-scale projects across the globe.

Data Center/HelpdeskSupport

The combination of our large footprint, our in-depth data tracking and ticketing system and our 24X7 call center allow us to be a single source solution for your national or international help desk needs. Whether you need on-site staff or site visits in one location or five hundred, we’ve got you covered.

Project Management
Services

Our project managers see your technology project to a successful completion. We use the most reputable and proven methodologies. With our proactive approach to scheduling, budget, risk and resource management are the reasons why so many clients keep coming back.

Installation
Certification

Our unbiased approach and expertise allow us to assist our clients in the early planning stages of a technology project. Similarly we can evaluate your existing site or technologies and help make recommendations to help improve your business capabilities.

ITStrategy

Identifying suitable technologies, crafting innovative designs, planning project execution, and applying best practices — our strategic IT solutions deliver all the elements that drive the effective application of technology in your business.  We won’t sell you a canned package or the solution to someone else’s IT problems.

Help Desk
Support

Our help desk services are uniquely committed to supporting your biggest investment — your people.  We respond to every call with the knowledge that a person, not a computer, is on the line.  Our systems and 24×7 call center enable us to handle the help desk needs of your people efficiently and responsively.

Telecom
Services

From structured cabling to datacomm infrastructure to cloud service integrations to enterprise-level unified communications, our telecom experts can integrate best-in-class products and services from hundreds of vendors to provide the cost-effective and feature rich communications environment that your employees and customers demand.

AudioVisual

One of the truly unique service areas offered, is in the A/V and digital signage environment. We have designed and implemented dramatic, creative display solutions for a variety of national and international clients. Our expertise will assure that your A/V and digital display needs are addressed with solutions that are elegantly implemented and easy to maintain.